Can a dental office play Pandora, Apple Music, YouTube or SiriusXM?

This guide puts each company's words in front of you and does not interpret them for your practice. eleMusic wrote it, and eleMusic sells background music to dental practices, so where we fit comes in its own section near the end, after the quotes. eleMusic is not affiliated with or endorsed by Pandora, Mood Media, Apple, YouTube, SiriusXM or Amazon. Spotify has its own guide: Can a dental office play Spotify?

What does each service's own agreement say?

Each row quotes the US English version of the consumer agreement as it appeared on the company's site on October 10, 2026. The date in the second column is the one the document itself shows.

Can a dental office play Pandora?

Pandora's Services Terms of Use (last updated April 16, 2024) license the service "for your own individual, personal, non-commercial purposes only", and Section 9 says "Use of the Services in a business establishment requires a special license to a separate service that is provided by Mood Media". The agreement is with Pandora Media, LLC. Section 6, "Your License to Use the Services", reads:

"Subject to the terms and conditions of this Agreement and your payment of any required fees (if applicable), Pandora hereby grants to you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access the Services in an Authorized Jurisdiction, and otherwise view and use the Services to the extent permitted by its intended functionality, for your own individual, personal, non-commercial purposes only and not for the sublicense to or use by third parties."

Pandora Services Terms of Use, Section 6, last updated April 16, 2024, read October 10, 2026

Section 9 is headed "Pandora for Business" and speaks to businesses directly:

"Use of the Services in a business establishment requires a special license to a separate service that is provided by Mood Media, a third party we have engaged ("Pandora for Business"). Pandora for Business is a paid service."

Pandora Services Terms of Use, Section 9, last updated April 16, 2024, read October 10, 2026

The section then lists three conditions: register for a Pandora for Business account with Mood Media at pandora.moodmedia.com and agree to Mood Media's applicable terms and conditions, keep an active account with both Pandora and Mood Media, and stay current on payments. It closes, in capitals in the original: "ANY BUSINESS USE OF THE SERVICES NOT SPECIFICALLY PERMITTED IN THIS SECTION IS STRICTLY PROHIBITED AND MAY RESULT IN IMMEDIATE TERMINATION OF YOUR RIGHT TO USE THE SERVICES."

Pandora's website also has a business page of its own. On October 10, 2026, pandora.com/business was titled "Pandora CloudCover: Music for Business", a product with a different name from the Mood Media service that Section 9 names. Our comparison eleMusic vs Pandora for Business and Pandora CloudCover sets the two side by side from their own pages.

Can a dental office play Apple Music?

The Apple Media Services Terms and Conditions (US, last updated September 14, 2026), which cover Apple Music along with Apple's other content services, allow use "only for personal, noncommercial purposes", apart from the exceptions the same sentence lists, and we found no business music service named in the document. Section F (Services and Content Usage Rules) opens with this: "Your use of the Services and Content must follow the rules set forth in this section (“Usage Rules”). Any other use of the Services and Content is a material breach of this Agreement." The first two rules listed for all services read:

"You may use the Services and Content only for personal, noncommercial purposes (except as set forth in the App Store Content section below or as otherwise specified by Apple)."

"Apple’s delivery of Services or Content does not transfer any commercial or promotional use rights to you, and does not constitute a grant or waiver of any rights of the copyright owners."

Apple Media Services Terms and Conditions (US), Section F, "All Services", last updated September 14, 2026, read October 10, 2026

The same section also sets how many devices an Apple Music membership can stream to at once: "An Individual Apple Music membership allows you to stream on a single device at a time; a Family membership allows you or your Family members to stream on up to six (6) devices at a time."

Can the waiting room play YouTube or YouTube Music?

YouTube's Terms of Service (effective December 15, 2023) allow viewing or listening "for your personal, non-commercial use" and give this example of what is not allowed: "you may not publicly screen videos or stream music from the Service". Two YouTube documents apply. The Terms of Service are the base agreement, and the Paid Service Terms list them among the documents that apply to paid plans too. Under the heading "Permissions and Restrictions", the Terms of Service read:

"You may access and use the Service as made available to you, as long as you comply with this Agreement and applicable law. You may view or listen to Content for your personal, non-commercial use. You may also show YouTube videos through the embeddable YouTube player."

YouTube Terms of Service, "Permissions and Restrictions", effective December 15, 2023, read October 10, 2026

The list that follows begins "You are not allowed to:" and includes this item:

"use the Service to view or listen to Content other than for personal, non-commercial use (for example, you may not publicly screen videos or stream music from the Service); or"

YouTube Terms of Service, "Permissions and Restrictions", effective December 15, 2023

Paid plans add a second document. The YouTube Paid Service Terms of Service cover paid subscriptions and include additional terms for YouTube Premium, YouTube Music Premium and YouTube Premium Lite. Section 5, "License", reads in part:

"After completing a transaction or paying the applicable fees for a Paid Service, you may access and use that Paid Service, for your personal, non-commercial use only, and as long as you comply with the Terms and the law."

"You agree not to use any Paid Service, in whole or in part, in connection with any public presentation even if no fee is charged (except where such use would not constitute a copyright infringement)."

YouTube Paid Service Terms of Service, Section 5, effective February 11, 2026, read October 10, 2026

The Terms of Service also have a short paragraph headed "Businesses", which reads in full: "If you are using the Service on behalf of a company or organisation, you represent that you have authority to act on behalf of that entity, and that such entity accepts this Agreement." Neither document names a business music service. Videos on a waiting room TV raise questions of their own, which our guide TV, videos and hold music covers.

Can we use a home SiriusXM subscription at the practice?

SiriusXM's help center (article KC-2240, no date shown, read October 10, 2026) says "Business users must have a SiriusXM Music for Business plan", and its Customer Agreement (last updated June 5, 2025) says the service "is provided only for your personal, non-commercial enjoyment". The Customer Agreement is with Sirius XM Radio LLC and says it applies to subscriptions to both its satellite radio service and its streaming service. Section 9 (Use of Service) includes this paragraph:

"d. Personal Use of the Service: The Service is provided only for your personal, non-commercial enjoyment and may not be shared beyond your household. You may not make commercial use (except as provided in Section 7(c)) or record (except as permitted in Section 9 (e)), charge admission for listening to or distribute playlists of our programming or otherwise sell access to your account."

SiriusXM Customer Agreement, Section 9(d), last updated June 5, 2025, read October 10, 2026

The paragraph just before it, Section 9(c) on streaming, defines the word household: "A “household” means devices associated with your primary residence that are used by you and other individuals that also reside at that address." The Section 7(c) that 9(d) refers to reads, in full:

"c. Business Subscriptions: For information about Sirius XM Music for Business, visit siriusxm.com/siriusxmforbusiness. For information on Commercial Truck and Auto Fleet Plans visit siriusxmfleet.com."

SiriusXM Customer Agreement, Section 7(c), last updated June 5, 2025

On October 10, 2026, that address redirected to siriusxm.com/business. SiriusXM's help center takes up the same question. Article KC-2240, "Can I use my consumer SiriusXM plan in my business?", ends with this note:

"Business users must have a SiriusXM Music for Business plan. It is a violation of the SiriusXM Customer Agreement for consumers to use a consumer plan for your business. A business user’s plan is governed by the Customer Agreement for Music for Business Services."

SiriusXM Help Center, article KC-2240, no date shown, read October 10, 2026

Our comparison eleMusic vs SiriusXM Music for Business sets SiriusXM's business service beside eleMusic, from SiriusXM's own pages and one reseller price that it labels as such.

Can a dental office play Amazon Music?

Amazon Music's Terms of Use (last updated September 30, 2026) say "You may use the Services only for your personal, non-commercial purposes", and name no business music service. The terms say they govern "Amazon Music Unlimited, Amazon Music Standard, Amazon Music Prime, Amazon Music (free with ads), and the Digital Music Store". Section 3.1, "Rights Granted", begins:

"(a) You may use the Services only for your personal, non-commercial purposes. You may not use the Services to store, transfer, or distribute content of or on behalf of third parties, to operate your own content application or service, or to resell any part of the Services."

Amazon Music Terms of Use, Section 3.1(a), last updated September 30, 2026, read October 10, 2026

Later in the same paragraph, Amazon says it does "not grant you any synchronization, public performance, public display, promotional use, commercial sale, resale, reproduction, or distribution rights for any Content", and adds: "In each case, the rightsholder(s) of the applicable Content or an agent acting on their behalf may grant you a license for one or more of the foregoing purposes."

Which of these agreements name a business service?

Two of the five services name one in their own documents, and the documents of the other three name none:

• Pandora names Pandora for Business, provided by Mood Media (Terms of Use, Section 9). Its own business page, pandora.com/business, presented Pandora CloudCover on October 10, 2026.
• SiriusXM names Sirius XM Music for Business (Customer Agreement, Section 7(c)), and its help center says "Business users must have a SiriusXM Music for Business plan."
• Apple, YouTube and Amazon name no business music service in the agreements quoted here.

A business version is a different product with its own agreement and its own price, so read its terms as closely as the consumer ones. Our comparisons of dental office music services quote each vendor's own pages, with the date we read them.

How did we read these terms?

We opened each document on the company's own website on October 10, 2026, in its US English version, and copied the words exactly, including capitals, spelling and punctuation. Where a document numbers its sections, we give the number; YouTube's Terms of Service use headings instead, so we give the heading. Companies update these agreements, and each shows the date of its current version at the top or the bottom. Before you rely on a quote here, compare that date with the one in our table. If the dates differ, read the company's current text, because it may have changed since we quoted it.

These are the documents for listeners in the US. The business services named above each have an agreement of their own, which this guide does not quote.

Where does eleMusic fit?

eleMusic is a business music service. Section 14.1 of its Terms of Service, "Business use only", reads: "Practice Plans are sold to businesses for use at their business premises. By subscribing to a Practice Plan, the Customer represents that it subscribes for business purposes and not for personal, family or household purposes." Read Section 14.1. That section is about who a plan is sold to; what a plan lets a practice play, and where, is in Section 9. Our Legal Center adds: "eleMusic is not licensed through ASCAP, BMI, SESAC, GMR or any other performing rights organization, and your subscription is not a license from one."

Original instrumental music, generated and mastered by eleMusic. How the music is made. No vocals, no ads, no commercial recordings. Each location has one plan, priced by how many devices play at once: Solo is $15 a month for 1 device, and Practice covers up to 5 devices for $24 a month. See pricing.

Every location with an active plan or trial gets an Original Catalog Certificate in its name. What the certificate covers, and what it does not.

What should we ask our attorney?

You are responsible for licensing any other music or audio you play. Ask your own lawyer if you are unsure. If you talk to one about personal plans at work, these questions are a reasonable place to start:

• If our practice plays music from one of these personal plans, does that fit the agreement for that service, in the version in effect today?
• A team member pays for a personal plan at home and brings it to work. Does that change anything for the team member, or for the practice?
• SiriusXM's agreement defines a household as devices associated with "your primary residence". How does that definition apply to a radio or app at our office?
• Does showing videos on a waiting room TV raise different questions from playing music in a treatment room?
• If we choose a business service, which public performance licenses does its agreement say are included, and what should we keep on file? Our guide Do dental offices need a music license? covers the copyright side in the statute's own words.

Sources

1. Pandora Services Terms of Use, last updated April 16, 2024 (Sections 6 and 9), accessed October 10, 2026
2. Pandora CloudCover: Music for Business (pandora.com/business), accessed October 10, 2026
3. Apple Media Services Terms and Conditions (US), last updated September 14, 2026 (Section F), accessed October 10, 2026
4. YouTube Terms of Service, effective December 15, 2023 (Businesses; Permissions and Restrictions), accessed October 10, 2026
5. YouTube Paid Service Terms of Service, effective February 11, 2026 (Section 5), accessed October 10, 2026
6. SiriusXM Customer Agreement, last updated June 5, 2025 (Sections 7(c), 9(c) and 9(d)), accessed October 10, 2026
7. SiriusXM Help Center, KC-2240: Can I use my consumer SiriusXM plan in my business?, accessed October 10, 2026
8. SiriusXM: Music for Business (siriusxm.com/business), accessed October 10, 2026
9. Amazon Music Terms of Use, last updated September 30, 2026 (Section 3.1), accessed October 10, 2026
10. eleMusic Terms of Service, Section 14.1 (version 2026-10-11), accessed October 11, 2026
11. eleMusic Legal Center, No PRO license, no indemnity, accessed October 10, 2026