Reception and waiting
Classical
Strings, flute, clarinet, piano and classical guitar playing light, graceful original tunes, 68 to 90 beats per minute.
Veterinary
Instrumental stations with no vocals and no ads: one sound for reception, another for the exam rooms, and one screen that pauses or changes any of them.
eleMusic plays original instrumental music in US veterinary clinics and animal hospitals. Each device picks its own station, so reception can play Light Jazz while the exam rooms play Acoustic Guitar, and a signed-in owner or administrator can pause or change any connected room from one screen. One access code connects the clinic's devices, plans are priced by how many play at once, and eleMusic needs nothing about your clients or their animals.
The practice owner or practice manager signs up, picks the plan and holds the account. The front desk runs the day: staff connect each room's tablet or laptop with the access code, no account needed, and pick or pause its station there. A signed-in owner or administrator also gets the Rooms panel, to see, pause, skip or change any connected room.
There is no timer or schedule today, so the routine is Play all at opening and Pause all at close; a hospital that takes emergencies overnight can leave its rooms playing. Each device has to stay awake with the player open and a working connection (how to keep a tablet playing all day).
Most veterinary workplaces are small: the Census Bureau counted 34,296 US establishments with paid employees in Veterinary Services (industry code 541940) for 2023, and about four in five had fewer than 20 employees.
| Room | Try first |
|---|---|
| Reception and the waiting room | Classical or Light Jazz; Tropical for something brighter |
| Exam rooms | Acoustic Guitar or Soft Piano |
| Treatment and surgery prep | Ambient, kept low |
| Pharmacy or lab | Light Jazz or Acoustic Guitar |
| Boarding or kennels | The station the staff working there prefer |
| Staff room | The team's pick |
Reception and waiting
Strings, flute, clarinet, piano and classical guitar playing light, graceful original tunes, 68 to 90 beats per minute.
Exam rooms
One or two acoustic guitars, fingerpicked slowly, sometimes with a cello, 60 to 80 beats per minute.
Ambient has no melody and no beat. In treatment and surgery prep, the level is your call and your responsibility under the Terms: the music must not interfere with "communication, alarms, equipment sounds, patient monitoring or care" (Section 12.4). We describe how each station sounds and make no claim about what any music does for the animals or the people in the room.
Yes, when each has its own device; one device feeding an amplifier plays one station on every speaker it drives. An exam room's device keeps playing between appointments until someone pauses it, and pausing it leaves the waiting room playing. The Terms ask you to accommodate "patients, visitors and staff who prefer no music" (Section 12.4), and a quiet room kept for hard conversations can have no device.
Count devices playing at once, not exam rooms or appointments. A device is one stream: a tablet feeding the ceiling speakers in several rooms counts once.
| Setup | Devices | Plan | A month |
|---|---|---|---|
| One tablet feeding every speaker in the clinic | 1 | Solo | $15 |
| Reception on one device, the exam rooms and treatment on another | 2 | Solo plus 1 extra device | $19 |
| Reception, treatment and the staff room, each on its own device | 3 | Solo plus 2 extra devices | $23 |
| Reception, three exam rooms and treatment | 5 | Practice | $24 |
| Reception, four exam rooms, treatment, surgery prep, the lab and boarding | 9 | Practice plus 4 extra devices | $40 |
| A larger hospital, a device in most rooms | 12 to 15 | Clinic | $49 |
Practice and Clinic are plan names, not requirements about your business. Extra devices are $4 a month each on any plan. Annual plans cost ten times the monthly price, so two months are free. See the price for every number of devices. Each clinic needs its own plan (Terms, Section 8.5). Five or more locations take 15% off every location.
A plan covers background playback through the eleMusic player inside one clinic (Terms, Section 9.1). In its own words, Section 9.2 excludes (our TV, video and hold music guide has more):
Nothing. No microphone, no patient information, ever. The Terms speak of patient information (Section 12); in a veterinary clinic, read that as the client and the animal. Keep client names, pet names and record numbers out of the location name, room labels, flagged-track notes and emails to us, and label devices by room: Exam 2, Treatment, Kennels, Front desk.
eleMusic provides background ambience only, makes no health or clinical claims and, under the Terms, must not be used "as part of clinical care or treatment". You must not make a health or clinical claim about the music, or attribute one to eleMusic, including in what you tell or advertise to clients (Section 12.3).
This page is general information about US law and business music services. It is not legal advice, and reading it does not create an attorney-client relationship. For advice about your practice, talk to a lawyer.
Only your own attorney can answer that for your clinic. Personal streaming accounts are licensed for personal, non-commercial use, which is why business music services exist; our Spotify guide quotes Spotify's own page. For the license names each organization uses by type of business, see our business music license guide.
eleMusic does not register its generated catalog with ASCAP, BMI, SESAC or GMR. Every location with an active plan or trial gets an Original Catalog Certificate in its name. The certificate describes our catalog and your subscription; it does not determine your practice's legal obligations. You are responsible for licensing any other music or audio you play. Ask your own lawyer if you are unsure. If a letter from ASCAP, BMI, SESAC or GMR arrives, our PRO letter guide says what to do. Ask your attorney about every audio source in the building, the phone system's hold line and a waiting-room TV included.
eleMusic is PRO-free: it never registers its tracks with ASCAP, BMI, SESAC or GMR, so there is no performing rights fee for the music you play through eleMusic. Radio, TV, music on hold and any other music you play still need their own licenses. We cannot control or verify what others register, and we do not promise that no PRO or other person will contact you or make a claim. The certificate describes our catalog and your subscription; it does not determine your practice's legal obligations. The certificate is not a license from any performing rights organization and is not legal advice.
ASCAP, BMI, SESAC and GMR are trademarks of their respective owners. eleMusic is not affiliated with or endorsed by any performing rights organization.
Listen to the 8 stations on the waiting-room speaker. If you are authorized to accept the Terms for the clinic, start a trial. 14-day trial. Card required, nothing due at checkout. Unless you cancel before the trial ends, the card is charged the plan price when it ends. Already set up? Sign in or connect a room with its access code. For another layout, email hello@elemusic.fm, with nothing about clients or animals.
Eight instrumental stations and one access code, on a tablet or laptop in each room, or cast to your TV. From $15 a month for one device; Practice covers up to 5 devices for $24.
New locations start with a 14-day trial. A card is required and nothing is due at checkout. A reminder goes to the billing email before the trial ends, and you can cancel in Manage billing or by emailing hello@elemusic.fm. Unless you cancel before the trial ends, the card is charged the plan price when it ends. See the Terms of Service and the Refund and Cancellation Policy.