A certificate in your location's name

No ASCAP, BMI, SESAC or GMR fees for eleMusic music. eleMusic is PRO-free: it never registers its tracks with ASCAP, BMI, SESAC or GMR, so there is no performing rights fee for the music you play through eleMusic. The certificate states, in your location's name, that eleMusic does not register its catalog with any of them. Radio, TV, music on hold and any other music you play still need their own licenses. What PRO-free means.

What is the Original Catalog Certificate?

It is a record, issued by eleMusic Inc., that describes the eleMusic catalog and lists the dates your location's plan was active. Section 11.3 of our Terms of Service describes it this way:

"It describes the catalog and records the periods during which the Location's plan was active. It applies only to Content played through the Player at the Location named on it, during those periods."

eleMusic Terms of Service, Section 11.3, version 2026-10-11, read October 11, 2026

Each location has its own plan, access code and certificate. An organization with three subscribed locations has three certificates, and each one speaks only for the location named on it.

What is the certificate for?

It gives you one dated page to point to when someone asks about the music at your location: your lawyer, a new office manager, or an organization that writes to you about music. Whoever opens its link sees what eleMusic states about its catalog and the status of your location's plan on that day. That is all it does.

A practice uses it in two situations:

• Someone asks where your music comes from. Give them the verification link. How to get your certificate.
• A performing rights organization (a PRO, such as ASCAP or BMI) writes to you. Forward the letter to us, and keep a printed or PDF copy of the certificate with your records. What to do about a letter.

What does the certificate not do?

It is a record of our catalog and your subscription. It is not a license, and it is not a ruling on what your practice needs. In plain words:

• It is not a license from ASCAP, BMI, SESAC, GMR or any other performing rights organization.
• It does not decide whether your practice needs any license, or which one.
• It applies only to audio played through the eleMusic player, at the location named on it, during its active periods. The radio, a TV with sound, another streaming service, music on hold and anything played outside the player are outside it.
• It is not a promise that no PRO or anyone else will contact you.
• It is not a warranty. You may show it to anyone who asks about the music at your location, but it is a record for your use: no one other than you may rely on it.
• It is not legal advice, and neither is this page.

Sections 11.1 to 11.3 of the Terms of Service set these limits out in full. The same limits, as they appear wherever we discuss PROs:

Questions to take to your own lawyer

You are responsible for licensing any other music or audio you play. Ask your own lawyer if you are unsure. If you talk to one, these questions are a reasonable place to start:

• What other audio do we play where patients or visitors can hear it, and what permission does each source need?
• Does music on hold, a waiting room TV or video change the answer?
• How should we answer a letter that asks about the music at our practice?

How do we get our certificate?

The owner or administrator who set up the location opens it from the player. Room devices that joined with the access code do not show it.

1. Sign in to your account

   Open the player and sign in with Google or email, the same way as when you set up the location.

2. Open Manage locations

   Pick the location first, because each one has its own certificate.

3. Choose View certificate

   Under Music certificate you will see the certificate ID and a View certificate button, which opens the certificate on its verification page in a new tab. The ID and the button are there as soon as the location is set up. Until its trial or plan starts, the verification page reads Not active.

4. Share the link, or keep a copy

   Give the verification link to anyone who asks where your music comes from. To keep a copy on file, print the page or save it as a PDF from your browser. A saved copy shows the status as it stood when you opened the page, and the line labeled Checked on it prints the date of that check. The link shows the current status.

The welcome email sent to your practice's contact address when the trial or plan starts includes the link too.

What should we do if a PRO sends us a letter?

Don't ignore it. Forward it to us. We aim to send your certificate, the verification link and a response template within 2 business days. That is a target, not a promise.

Send it to hello@elemusic.fm and tell us which location it is about. eleMusic does not act as your lawyer, does not represent or defend you, and does not pay or settle any claim. The reply is yours to make. Section 11.4 of the Terms makes you responsible for your response, "including describing accurately all the audio you play", and that includes audio outside the certificate's scope. If a letter says a specific eleMusic track is someone else's work, tell us that too; Section 11.5 explains what we do about a claim about a track.

Our guide Got a letter from ASCAP, BMI, SESAC or GMR? explains what these letters ask for and what to gather before you answer. For the wider question, read Do dental offices need a music license? For any other kind of business, read Do you need a license to play music in your business?

What does the certificate show?

The certificate is a single web page, and that page is the whole certificate: there is no separate document. The specimen below lists what it shows, in the order it appears. Your details are in brackets; the Service, Statement, Scope and small print lines are printed word for word.

Two details worth knowing. The page shows your city and state, not your street address. And the Catalog lines are where the certificate describes how the music is made; for the plain-words version, read How the music is made. In short: Original instrumental music, generated and mastered by eleMusic.

How does the public verification page work?

The certificate lives at a verification link that anyone can open without signing in. Our Terms put it this way:

"Each Certificate has a public verification page that shows its current status, the practice name, city and state, the active periods and a summary of the catalog. Anyone with the link or the certificate number can view it, and you agree that we may publish that information there."

eleMusic Terms of Service, Section 11.3, version 2026-10-11, read October 11, 2026

The status is worked out each time the page is opened, not fixed when the certificate was first issued, and the Checked line shows the date it was opened. Dates on the certificate are in Coordinated Universal Time (UTC), so a page opened late in the evening in the US can show the next day's date. Someone who opens your link months from now sees the status as it stands then, not as it stood when you sent it. The status line reads one of these:

The page asks search engines not to index it. It is still public: anyone with the link or the certificate number can open it. When a plan ends, the certificate does not disappear:

"Statements in the Certificate are based on our records as of the date shown. After your Practice Plan ends, the Certificate shows that it has expired, and we keep the record of past active periods."

eleMusic Terms of Service, Section 11.3, version 2026-10-11, read October 11, 2026

Common questions about the certificate

Sources

1. eleMusic Terms of Service, Section 11: Performing rights organizations and your Certificate (version 2026-10-11), accessed October 11, 2026